Shipping policy

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Estimated delivery time is 3–7 business days, depending on your location. Delivery times may vary during peak seasons or promotional periods.

3. Shipping Charges

Shipping fees are calculated at checkout based on your delivery location and order size. Free shipping may be offered on selected promotions or minimum order values.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor your delivery status in real time.

5. Delivery Delays

While we strive to deliver on time, delays may occasionally occur due to unforeseen circumstances such as weather conditions, customs clearance, or courier issues. We appreciate your patience and understanding.

6. Incorrect Address

Please ensure your shipping address is accurate at checkout. Arabicomart is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.

7. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact our support team within 48 hours of delivery with photos and order details. We will resolve the issue as quickly as possible.

8. International Shipping

International shipping availability and delivery times may vary depending on the destination country. Additional customs duties or taxes may apply and are the responsibility of the customer.